Frequently Asked Questions

Custom and personalized orders

Yes, we can customize and personalize your order! Just contact us to get started.

Wholesale availability

Yes! We offer wholesale pricing for large quantity orders of the same exact item. Retailers must follow our branding policy, contact us for details.

Return Policy

All of our products are made to order. We do accept returns with a 20% restocking fee.

Sizing details

We recommend choosing your Hanger Frames to be 1" longer than the horizontal width of your print (the vertical length does not matter). But it does not have to be exact, the Hanger Frame can be the same size or longer than the width of your print, it just depends on the amount of wood overhang you want. Feel free to message us for a recommendation!

Size and Details for Unframed Paper, Hanging Canvas, and Wrapped Canvas

Unframed Paper
• Matte paper only - no frame
• Cut to size and ready to frame
• Small prints come in a flat rigid mailer
• Larger prints come rolled in a cardboard shipping tube

Hanging Canvas
• Canvas is attached to frame. If you want a magnetic frame, leave this request in the personalization box
• Frame has two oak wood pieces on top and two pieces on bottom
• Each piece is approximately 1 - 1.25" tall and 1/4" thick
• Fully assembled with faux-leather cord ready for hanging
• Shipped rolled in foam in a cardboard shipping tube

Wrapped Canvas
• Printed on high quality matte cotton canvas
• Thin hardwood oak stretcher bars
• Small Canvases are 1" deep
• Larger Canvases are 1.25" deep

Size and Details for Flat Framed Signs and Box Framed Signs

Framed Flat Shaker Style Sign
• Canvas is mounted to a hard flat board
• Frame pieces are approximately 1 - 1.25" wide and 1/4" thick
• Frame is assembled with shaker style corners (not mitered)
• Canvas board is permanently attached to the back of the frame
• Frame comes with sawtooth hardware ready for hanging

Thick Boxed Sign
• Boxed sign can hang on a wall or sit on a shelf/mantel
• Canvas is mounted to a hard flat board
• Frame pieces are approximately 1/2" wide and 1" thick
• Frame is assembled with shaker style corners (not mitered)
• Canvas board is permanently attached to the back of the frame
• Frame comes with sawtooth hardware ready for hanging

Printing Disclaimers

Printing Disclaimers:
To expedite order processing, we do not provide proofs before printing. We will format your text in the same colors, fonts, and layout as in the example (if you would like these changed, please purchase the custom design fee). Our professional designers may need to may make changes to sizes and spacing to fit your text nicely. If you are concerned with your text, please purchase the custom design fee to get a proof before we print. Actual printed colors may vary from digital representation. The actual printed design layout may vary slightly from the website example due to size proportion changes.

Frame and Wood Disclaimers

Frame Disclaimers:
Sizes listed are approximate and overall size may be adjusted +/- 1" for our small sizes, and up to +/- 2" for our large sizes (if you need specific size measurements, please email us). Our signs are assembled in a "simple rustic farmhouse" style with possible exposed nail heads and rough sawn marks. We use reclaimed or remnant oak wood that may have rough spot or other natural wood characteristics, such as knots, streaks, small natural holes, etc. Wood pieces are not sanded completely smooth or have any rounded, beveled, or inset edges. Wood stain color may vary slightly from the digital swatches. Wood stain may vary from piece to piece.