Reserved for Catie.
Shipping from United States
7-10 business days
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchanges
I gladly accept returns and cancellations
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 1 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Digital downloads
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Custom and personalized orders
Yes, we can customize and personalize your order! Just contact us to get started.
Yes! We offer wholesale pricing for large quantity orders of the same exact item. Retailers must follow our branding policy, contact us for details.
All of our products are made to order. We do accept returns with a 20% restocking fee.
We recommend choosing your Hanger Frames to be 1" longer than the horizontal width of your print (the vertical length does not matter). But it does not have to be exact, the Hanger Frame can be the same size or longer than the width of your print, it just depends on the amount of wood overhang you want. Feel free to message us for a recommendation!